Frequently asked questions

The bouncing baby clothing is an online store, we don’t have a physical store but we allow collections.

Standard courier fee is R99 for door to door delivery. We use The Courier Guy

We do not have a physical store but we do allow customers to collect parcels in Broadacres fourways.

This depends on the shipping method that was chosen.
Standard Shipping: 2-3 working days R99
Overnight Shipping: Within 24 hours R115

Yes, If you would like to return or exchange your order, you are welcome to do so within 3 days of the date of delivery.
You will be responsible for the shipping costs of returning the item to us.
You will then be able to choose something else from the shop or we will offer you a refund once we have received the item unopened, unused and in saleable condition.

We will let you know via WhatsApp or email as soon as your order has been shipped.

For any further questions, please Contact Us